Setting up Workspace Notifications

Notifications keep users updated with important information such as new messages, status updates, published versions, notes and replies, assignments, and unassignments.

The notification configuration in Systems Settings will determine the default values that each user starts with on account creation. After a user's account is created, they may go into their own Account Settings and add or remove notification options as desired.

To set your default workspace notifications go to System settings  > General Settings > Notifications.

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There are three options on how to be notified:

  • Mail notifications - Sends the notifications by email for those updates selected.

  • Internal notifications - Internal notifications can be accessed from any page via the Inbox in the top bar, and they keep the user up to date with your selected information.

  • Include in digest email - This setting determines whether or not to include the notification type in the digest emails.

 

Setting Up Notifications

To enable default notifications, add the option(s) you prefer (Mail notification, Internal notification, Include in digest email) beside the notification type (Notes, Status updates, assignments, etc.) on the left.

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Image: Dropdown menu to select notification options for "Notes".

To turn a notification option off, click on the 'x' icon to the right of the notification option, removing it from the notification type.

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Please note: You can enable more than one type at once or disable all of them if needed.

 

Notification Types Defined

  • Assignments - Notify me when I am assigned a task.

  • Unassignments - Notify me when I am unassigned from a task.

  • Task claimed (only managers) - Notify me when someone self-assigns to a task. This notification is only available for managers of objects/tasks.

  • Notes (includes all notification types below)

    • Notify me when a note is written on a task I am assigned to.
    • Notify me when a note is written on an object my group is assigned to.
    • Notify me when a note is written on an asset version I published/uploaded.
    • Notify me when my group or I am the recipient of a note.
    • Notify me when someone replies to a note my group or I am a recipient of or have already responded to.
  • Client review - Notify me of new notes and status changes in client reviews.

  • Messages - Notify me when receiving a message where my group or I am the recipient or when there is a reply to a message I have responded to.

  • Note completion - Notify me when a note is marked as completed that my group or I am a recipient of or have replied to.

  • Status updates - Notify me when the status for a non-task entity (shots or custom objects with statuses) is updated where: my group is assigned to, or I am the manager of, or I am assigned to a task of that object.

  • Task status updates - Notify me when a status is updated for a task I am assigned to or if I am the manager of the task/shot/project.

  • Asset status updates - Notify me when the status of an asset version changes if I am the publisher of the asset version or manager of the asset/task/shot/project the asset version is published on.

  • New version, dependent asset - Notify me when a new version of an asset is published that my task depends on.

  • New version, supervised asset - Notify me when a new version of an asset is published on a task/shot/project on which I am a manager.

  • New version, assigned asset -  Notify me when a new version of an asset is published on one of my assigned tasks.

 

Digest Emails

You can choose how often users receive Digest emails using the Set digest interval setting at the top.

Tip: The daily email digest is a great way to get all the selected updates gathered into one email at a frequency that works best for your team.

 

Digest email example:

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